Privacy Policy

1. First of all …

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are any data with which you can be personally identified.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Entity” in this privacy policy.

How do we collect your data?

On the one hand, your data are collected when you provide them to us. This may include, for example, data that you enter into a contact form.

Other data are collected automatically or after your consent when you visit the website by our IT systems. These are primarily technical data (e.g. internet browser, operating system, or time of the page request). These data are collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data are collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data are also processed for contract offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification or erasure of these data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this and any other questions relating to data protection.

Analysis tools and third‑party tools

When visiting this website, your browsing behaviour may be statistically evaluated. This is primarily done using so‑called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

External hosting

This website is hosted externally. The personal data collected on this website are stored on the servers of the hosting provider. These may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG). Where appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG and § 25 para. 1 TDDDG as well as Art. 45c Telecommunications Act (FMG, Switzerland), insofar as consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG or FMG. Consent can be revoked at any time.

Our hosting provider will process your data only to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to these data.

We use the following hosting provider:

hosttech GmbH
Seestrasse 15a
8805 Richterswil
Switzerland

Data processing

We have concluded a data processing agreement with the above‑mentioned provider. This agreement ensures that personal data are processed exclusively in accordance with our instructions and in compliance with the GDPR (Art. 28 GDPR) and the revised Swiss Data Protection Act (Art. 9 DSG). This is a legally required data protection agreement ensuring that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data by which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. communication via e‑mail) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the responsible entity

The responsible entity for data processing on this website is:

ISS AG, Integrated Scientific Services
Nordring 4A
3013 Bern
Switzerland
Phone: +41 32 513 67 67
E‑mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g. names, e‑mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be erased, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention obligations); in the latter case, the data will be erased once these reasons no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG. If special categories of personal data are processed, this is done on the basis of Art. 9 para. 2 lit. a GDPR or Art. 6 para. 7 Swiss DSG. If you have consented to the storage of cookies or access to information on your end device, processing is additionally based on § 25 para. 1 TDDDG (Germany) and Art. 45c Telecommunications Act (FMG, Switzerland). Consents given can be revoked at any time with effect for the future.

If your data are required for the performance of a contract or for carrying out pre‑contractual measures, processing is based on Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. a Swiss DSG. If processing is required to fulfil a legal obligation, it is based on Art. 6 para. 1 lit. c GDPR or Art. 6 para. 2 lit. b Swiss DSG. Where we have a legitimate interest in processing, this is based on Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG. The applicable legal bases in each individual case are specified in the following sections of this privacy policy.

Data protection officer

We have appointed a data protection officer.

Stephan Viehoff
Viehoff Consult GmbH Unternehmensberatung
Cockerillstrasse 100
52222 Stolberg
Germany
Phone: +49 (0) 2402 998383‑0
E‑mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Recipients of personal data

In the course of our business activities, we cooperate with various external parties. In some cases, the transfer of personal data to these external parties is necessary. We only pass on personal data to external parties if this is necessary for contract performance, if we are legally obliged to do so (e.g. disclosure to tax authorities), if we have a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG, or if another legal basis permits the data transfer.

When using processors, we pass on personal data of our customers only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many processing operations are only possible with your express consent. You may revoke consent already given at any time. The lawfulness of data processing carried out until revocation remains unaffected.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR or Art. 30 Swiss DSG)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR OR ART. 6 PARA. 2 LIT. E OR F SWISS DSG, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO SUCH PROCESSING, INCLUDING PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. AFTER OBJECTION, THE DATA WILL NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES.

Right to lodge a complaint with the competent supervisory authority

Data subjects have the right to lodge a complaint with a competent data protection supervisory authority.

For data subjects in the European Union, this is the supervisory authority of the Member State of the data subject’s habitual residence, place of work, or the place of the alleged infringement.

For data subjects in Switzerland, the competent authority is the Federal Data Protection and Information Commissioner (FDPIC).

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, in a common, machine‑readable format. If you request direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Right of access, rectification, and erasure

Within the scope of applicable legal provisions, you have the right at any time to free access to your stored personal data, their origin and recipient, and the purpose of data processing and, if applicable, a right to rectification or erasure of these data. You may contact us at any time regarding this and further questions relating to personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time regarding this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually require time to verify this. For the duration of the review, you have the right to request restriction of processing.
If the processing of your personal data is unlawful, you may request restriction instead of erasure.
If we no longer require your personal data, but you need them for the establishment, exercise, or defence of legal claims, you have the right to request restriction instead of erasure.
If you have lodged an objection pursuant to Art. 21 para. 1 GDPR or Art. 30 Swiss DSG, a balancing of interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of processing.

If processing of your personal data has been restricted, these data may only be processed – apart from storage – with your consent or for the establishment, exercise, or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

SSL / TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the change in the browser address bar from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Consent management

Our website uses the consent technology of “n3t Cookie Consent” (a Joomla extension) to obtain your consent for the storage of certain cookies on your end device or for the use of certain technologies and to document this consent in a data‑protection‑compliant manner.

When you enter our website, a connection is established to the servers of the provider in order to obtain your consents and other declarations regarding the use of cookies. Subsequently, a cookie is stored in your browser to allow the granted consents or their revocation to be assigned to you. The data collected in this way are stored until you request deletion, delete the consent‑manager provider cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of consent management serves to fulfil statutory obligations to obtain and document consent in accordance with Art. 6 para. 1 lit. c GDPR and Art. 6 para. 2 lit. b Swiss DSG in conjunction with § 25 TDDDG (Germany) or Art. 45c Telecommunications Act (FMG, Switzerland).

Data processing

We have concluded a data processing agreement with the above‑mentioned provider. This agreement ensures that personal data are processed exclusively in accordance with our instructions and in compliance with the GDPR (Art. 28 GDPR) and the revised Swiss Data Protection Act (Art. 9 DSG). This is a legally required data protection agreement that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Contact form

If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact details you specify there, will be stored by us for the purpose of processing the enquiry and in the event of follow‑up questions. We do not pass these data on without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG, insofar as your enquiry is related to the performance of a contract or is required for the implementation of pre‑contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries directed to us (Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG) or on your consent (Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG), if such consent has been requested. Consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been conclusively processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiries by e‑mail or telephone

If you contact us by e‑mail or telephone, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass these data on without your consent.

The data sent to us via contact enquiries will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g. after your request has been conclusively processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registration on this website

You may register on this website to use additional functions on the site. The data entered for this purpose are used exclusively for the purpose of using the respective service or offering for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of our services or technically necessary changes, we use the e‑mail address provided during registration to inform you accordingly.

The processing of the data entered during registration takes place for the purpose of carrying out the user relationship established by registration and, if applicable, for initiating further contracts (Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG).

The data collected during registration are stored by us for as long as you are registered on this website and are then deleted. Statutory retention obligations remain unaffected.

5. Our social media presences

This privacy policy applies to the following social media presences:

de.linkedin.com/company/iss-ag

Data processing by social networks

We maintain publicly accessible profiles on social networks. The social networks we use individually are listed below.

Social networks such as Facebook, X, etc. can generally analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data‑protection‑relevant processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media platform can attribute this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media platform. In this case, data collection occurs, for example, via cookies stored on your end device or by recording your IP address.

Using the data collected in this way, the operators of the social media platforms can create user profiles in which your preferences and interests are stored. In this way, interest‑based advertising can be displayed to you within and outside the respective social media presence. If you have an account with the respective social network, interest‑based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot fully track all processing operations on the social media platforms. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media platforms. Details can be found in the terms of use and privacy policies of the respective social media platforms.

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG. The analysis processes initiated by the social networks may be based on different legal grounds, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG).

Controller and assertion of rights

If you visit one of our social media presences (e.g. LinkedIn), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You may generally assert your rights (access, rectification, erasure, restriction of processing, data portability, and complaint) both against us and against the operator of the respective social media platform (e.g. LinkedIn).

Please note that despite joint controllership with the social media platform operators, we do not have full influence over the data processing operations of the social media platforms. Our options are largely determined by the corporate policy of the respective provider.

Storage duration

The data collected directly by us via the social media presence are deleted from our systems as soon as you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected.

We have no influence on the storage period of your data that are stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policies, see below).

Your rights

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to object, the right to data portability, and the right to lodge a complaint with the competent supervisory authority. Furthermore, you may request the rectification, blocking, erasure, and under certain circumstances the restriction of the processing of your personal data.

Social networks in detail

We maintain a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

Insofar as personal data are transferred to the USA, this transfer is additionally based on the Swiss‑US Data Privacy Framework (CH‑US DPF) pursuant to Art. 16 f. Swiss DSG. If no adequacy decision exists, the transfer is based on standard contractual clauses recognised by the EU Commission and the FDPIC.

If you wish to disable LinkedIn advertising cookies, please use the following link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://www.linkedin.com/legal/l/dpa and
https://www.linkedin.com/legal/l/eu-sccs.

Details on how LinkedIn handles your personal data can be found in LinkedIn’s privacy policy:
https://www.linkedin.com/legal/privacy-policy.

The company is certified under the “EU‑US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to complying with these data protection standards. Further information is available from the provider at the following link:
https://www.dataprivacyframework.gov/participant/5448.

6. Analysis tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not carry out independent analyses. It merely serves to manage and deploy the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG and § 25 para. 1 TDDDG as well as Art. 45c Telecommunications Act (FMG, Switzerland), insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used, and the origin of the user. These data are assigned to the user’s respective end device. Assignment to a user ID does not take place.

Furthermore, we can use Google Analytics, among other things, to record your mouse movements, scrolling behaviour, and clicks. Google Analytics also uses various modelling approaches to supplement the recorded data sets and uses machine‑learning technologies for data analysis.

Google Analytics uses technologies that enable recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG and § 25 para. 1 TDDDG as well as Art. 45c Telecommunications Act (FMG, Switzerland). Consent can be revoked at any time.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://business.safety.google/adscontrollerterms/sccs/.

The company is certified under the “EU‑US Data Privacy Framework” (DPF). Further information is available at:
https://www.dataprivacyframework.gov/participant/5780.

IP anonymisation

Google Analytics IP anonymisation is activated. As a result, your IP address is shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet use for the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Further information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data processing

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third‑party websites when users enter certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available to Google (e.g. location data and interests) (audience targeting). As the website operator, we can evaluate these data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements resulted in corresponding clicks.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://policies.google.com/privacy/frameworks and
https://business.safety.google/controllerterms/.

The company is certified under the “EU‑US Data Privacy Framework” (DPF). Further information is available at:
https://www.dataprivacyframework.gov/participant/5780.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognise whether users have performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics.

We receive information on the total number of users who clicked on our advertisements and which actions they performed. We do not receive any information that would allow us to personally identify users. Google itself uses cookies or comparable recognition technologies for identification.

Further information on Google Conversion Tracking can be found in Google’s privacy policy:
https://policies.google.com/privacy?hl=de.

The company is certified under the “EU‑US Data Privacy Framework” (DPF). Further information is available at:
https://www.dataprivacyframework.gov/participant/5780.

7. Plugins and tools

Google Maps

This website uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to integrate map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When Google Maps is accessed, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offerings and in the interest of easy findability of the locations indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG and § 25 para. 1 TDDDG as well as Art. 45c Telecommunications Act (FMG, Switzerland), insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfers to the USA are based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

Further information on how user data are handled can be found in Google’s privacy policy:
https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to verify whether data entered on this website (e.g. in a contact form) are entered by a human or by an automated program. To this end, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, length of time the website visitor remains on the site, or mouse movements performed by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that such an analysis is taking place.

The storage and analysis of the data are based on Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from spam. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG and § 25 para. 1 TDDDG as well as Art. 45c Telecommunications Act (FMG, Switzerland), insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Further information on Google reCAPTCHA can be found in Google’s privacy policy and terms of use at the following links:
https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.

8. eCommerce and payment service providers

Processing of customer and contract data

We collect, process, and use personal customer and contract data for the establishment, content structuring, and modification of our contractual relationships. Personal data relating to the use of this website (usage data) are collected, processed, and used only to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG.

The collected customer data are deleted after completion of the order or termination of the business relationship and after expiration of any applicable statutory retention periods. Statutory retention obligations remain unaffected.

Data transfer upon conclusion of contracts for services and digital content

We transfer personal data to third parties only if this is necessary in the context of contract processing, for example to the credit institution commissioned with payment processing.

No further transfer of data takes place, or only if you have expressly consented to such transfer. Disclosure of your data to third parties without your express consent, in particular for advertising purposes, does not take place.

The legal basis for data processing is Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG, which permits the processing of data for the performance of a contract or pre‑contractual measures.

9. Audio and video conferences

Data processing

For communication with our customers, we use, among other things, online conference tools. The specific tools we use are listed below. If you communicate with us via video or audio conference over the Internet, your personal data are collected and processed by us and by the provider of the respective conference tool.

The conference tools collect all data that you provide or use for using the tools (e‑mail address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants, and other “context information” related to the communication process (metadata).

In addition, the provider of the tool processes all technical data required to handle online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat or instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options are largely determined by the corporate policies of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools, which are listed below this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG).

Where consent has been requested, the use of the respective tools is based on this consent; consent may be revoked at any time with effect for the future.

Storage duration

The data collected directly by us via the video and conference tools are deleted from our systems as soon as you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention obligations remain unaffected.

We have no influence on the storage duration of your data that are stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference tools used

We use the following conference tool:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in the Microsoft Teams privacy policy:
https://privacy.microsoft.com/de-de/privacystatement.

Data processing

We have concluded a data processing agreement (DPA) for the use of the above‑mentioned service. This is a legally required data protection agreement that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR and the Swiss DSG.

10. Own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e‑mail, by post, or via an online application form). In the following, we inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data are carried out in compliance with applicable data protection law and all other legal requirements and that your data are treated with strict confidentiality.

Scope and purpose of data collection

If you submit an application to us, we process the associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG (general contract initiation), and – if you have given consent – Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG. Consent can be revoked at any time.

Your personal data are only disclosed within our company to persons who are involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems for the purpose of carrying out the employment relationship, based on § 26 BDSG and Art. 6 para. 1 lit. b GDPR or Art. 6 para. 2 lit. b Swiss DSG.

Retention period of the data

If we are unable to make you a job offer, if you reject a job offer, or if you withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR or Art. 6 para. 2 lit. f Swiss DSG) for up to six (6) months after completion of the application process (rejection or withdrawal of the application). Thereafter, the data are deleted and physical application documents are destroyed. The retention serves, in particular, evidentiary purposes in the event of a legal dispute.

If it becomes apparent that the data will be required beyond the six‑month period (e.g. due to an imminent or pending legal dispute), deletion will only take place once the purpose for further retention no longer applies.

Longer retention may also occur if you have given corresponding consent (Art. 6 para. 1 lit. a GDPR or Art. 6 para. 6 Swiss DSG) or if statutory retention obligations prevent deletion.

Status: 05.05.2026